A woman pets her dog on the bed.

About Our Home Care in Lowestoft

Caring for the community with dignity, trust, and personalised support since 2016.

Get to know our story

A Trusted Name in Care

Butterfly Days Ltd., led by Mrs Hilary Ann Watts, began in 2016 with a clear mission: to provide home-based care that allows people to live independently, safely, and comfortably. Based in Lowestoft, Suffolk, the company quickly earned a strong reputation for compassion, consistency, and high standards.

From a small, local operation, we have grown into a trusted home care provider across Suffolk and Norfolk. Each client is treated as an individual, with services tailored to meet their daily needs and long-term well-being.

yellow and white trophy

Regulated, Reliable, Respected

We are fully regulated by the Care Quality Commission (CQC), which has awarded us a “Good” rating across all categories – a reflection of our safe, effective, and caring service. This accreditation reinforces our ongoing commitment to maintaining quality and transparency.

Every member of our team is DBS-checked, professionally trained, and shares a common goal: to provide care with warmth, dignity, and respect. We operate with professionalism and heart – always listening, always improving.

Our Values at the Heart of Everything

We believe that outstanding care starts with a genuine human connection. At Butterflydays, we uphold values that guide our every action:

Compassion

We offer emotional and practical support with true kindness and empathy

Trust

Our clients feel safe and confident in our care, day in and day out.

Reliability

We are dependable, punctual, and consistent – because peace of mind matters.

Meet the People Who Care

Our dedicated team is more than just qualified – they are passionate about making a difference. Many have years of experience in care, while others bring fresh energy and a commitment to service. All are united by the same purpose: to enhance lives through exceptional home care.

Talk to Us Today

From a small, local operation, we have grown into a trusted home care provider across Suffolk and Norfolk. Each client is treated as an individual, with services tailored to meet their daily needs and long-term wellbeing.

Discover our care philosophy

 Contact Us