Butterfly Days: Offering High-Quality, Reputable Home Care Services in Norfolk & Suffolk
Choosing the right home care provider for yourself or a loved one is one of the most important decisions you’ll ever make. Ensuring the provider is reputable, regulated, and highly rated by trusted organisations like the Care Quality Commission (CQC) is essential. At Butterfly Days, we are proud to provide exceptional live-in and domiciliary care services in Lowestoft and the surrounding areas. Our recent CQC inspection, published in May 2023, awarded us an overall rating of Good, reflecting the high standards of care we uphold.
In this blog, we’ll explore why choosing a regulated care provider is crucial and why Butterfly Days is the trusted choice for families in Lowestoft. We’ll also highlight the services we offer, the importance of our CQC rating, and how you can get started with our personalised care plans.
Why Choosing a Regulated and Reputable Care Provider Matters
- Safety: Regulated providers are regularly inspected to ensure that they offer safe care. This means trained staff, proper risk assessments, and measures to prevent harm.
- Quality Care: Providers with high ratings, like Butterfly Days, demonstrate that they are meeting national standards for care, offering compassionate and professional services.
- Responsive Services: With a regulated provider, you can be confident that care is tailored to meet your specific needs. Our team at Butterfly Days provides personalised care plans that adapt to changing circumstances and individual preferences.
- Accountability: Regulated providers are required to have systems in place for addressing concerns or complaints, ensuring transparency and continuous improvement.
Butterfly Days’ CQC Inspection Results: A Mark of Quality
On 4th April 2023, Butterfly Days underwent a full inspection by the Care Quality Commission. The report, published on 24th May 2023, gave us a Good rating across all key areas: safety, effectiveness, caring, responsiveness, and leadership. Let’s take a closer look at what these ratings mean for our clients:
Is the service safe? – Good
Safety is at the heart of everything we do at Butterfly Days. Our carers are trained to manage medications, assist with personal care, and ensure that all tasks are carried out in a way that reduces risks. We carry out thorough risk assessments to create a safe environment for our clients.Is the service effective? – Good
We pride ourselves on the effectiveness of our care services. Our team is well-trained and equipped to offer personalised support that enhances the quality of life for each client. Whether assisting with daily living tasks or managing more complex needs, we ensure our clients receive the right care at the right time. Learn more about our Effective Care Approach.Is the service caring? – Good
Our clients frequently tell us how much they appreciate the kindness and compassion of our carers. During the inspection, several clients and their families commented on the thoughtful and respectful care they receive. For example, one client shared, “The carers brought me meals from their own homes at Christmas so that I had a festive meal.”Is the service responsive? – Good
At Butterfly Days, we ensure that our services are flexible and responsive to each client’s needs. Whether you require short-term support after surgery or long-term live-in care, our team adapts to your changing circumstances. Our responsive approach allows clients to remain as independent as possible while receiving the help they need. Discover more about our Personalised Care Plans.Is the service well-led? – Good
Strong leadership ensures that the quality of our services remains consistently high. Our registered manager oversees all care plans and provides ongoing support to our team of carers. This ensures that we can swiftly address any issues and continuously improve our services. You can learn more about our leadership and management on our About Us page.
What Services Does Butterfly Days Offer?
At Butterfly Days, we provide a wide range of services to support individuals in their own homes. Our goal is to enable people to live independently and comfortably, while receiving the assistance they need. Our key services include:
Live-In Care: We offer 24/7 care with live-in carers who stay in your home and provide round-the-clock support. This is ideal for individuals who require continuous assistance but wish to remain in familiar surroundings.
Domiciliary Care: For those who only require help for a few hours each day or week, our domiciliary care service is the perfect solution. This service includes help with daily tasks such as personal care, meal preparation, and companionship.
Home Visits: We also provide care for individuals with complex needs, such as those living with dementia, Parkinson’s, or physical disabilities. Our carers are trained to provide specialist support, ensuring all care is delivered with dignity and respect.
To explore all the services we offer, visit our home page.
Why Our ‘Good’ CQC Rating Matters
- Our staff are trained to the highest standards, receiving regular refreshers on topics such as infection control, safeguarding, and specialist care techniques.
- We use a robust recruitment process to ensure that every carer has undergone the appropriate checks, including DBS screenings.
- Our medication management system is thorough, ensuring clients receive their prescriptions safely and on time.
Get in Touch with Butterfly Days
If you or a loved one are looking for compassionate, professional home care services in Lowestoft, Butterfly Days is here to help. Our Good CQC rating demonstrates our commitment to delivering high-quality care that you can rely on.
To find out more about how we can support you or to arrange a free consultation, please visit our Contact Us page or call us at 01502 391411. We look forward to discussing your needs and creating a personalised care plan that works for you.
